We are seeking a analytical and detail-oriented Watch & Jewelry Operations Analyst to join our team for a fixed-term contract of maximum 2 years, starting September 1st. This role is critical to ensuring operational excellence across our Watches & Jewelry category through comprehensive inventory management, reporting, and system optimization.

The successful candidate will manage global stock control, sales operations, non-merchandise processes, and IT system support while maintaining the highest standards of data accuracy and process efficiency across all platforms. This position offers the opportunity to participate in daily operations while contributing to strategic projects that drive business performance.

Finance & Reporting

Support sales and expense reporting across the Watch & Jewelry division
Execute system data uploads and maintain data integrity

Operations & Inventory Management

Conduct comprehensive stock analysis and deliver actionable reports and forecasts
Execute month-end controls and adjustments, including stock reconciliation processes
Maintain component master data to ensure system accuracy and operational efficiency
Prepare and monitor Key Performance Indicators (KPIs) for Procure-to-Pay (PTP) and Order-to-Cash (OTC) operations

Sales Back Office Operations

Manage urgent Order-to-Cash (OTC) workflows and supervise the complete process from Order to shipment
Support specialized operational flows including returns from markets, melting, recycling, and transfers
Perform commercial invoice verification and conduct thorough accuracy checks

Non-Merchandise Management

Oversee Master Data Management (MDM) processes and system maintenance
Coordinate and manage non-merchandise flows including buying and distribution activities

IT Systems Support

Monitor and manage daily IT incidents within SAP systems
Support the integration of the Watches & Jewelry division into new ERP systems
Facilitate new IT initiative implementations and resolve SAP-related incidents

Education & Experience

Master's degree from an Engineering or Business School
Minimum 2 years of professional experience in operations, analytics, or related field

Technical Skills

Advanced proficiency in Microsoft Office Suite, with particular expertise in Excel
Strong proficiency in SAP and WMS (Warehouse Management Systems)
Experience with logistics compliance and regulatory requirements
Exceptional analytical capabilities with proven accuracy in data management

Professional Competencies

Results-driven mindset with meticulous attention to detail
Cross-cultural communication and presentation skills
Strong team collaboration abilities while maintaining independent work capabilities
Proven multitasking abilities and capacity to manage competing priorities
Proactive approach with strong initiative-taking skills

Industry-Specific Knowledge

Knowledge of watch and jewelry market and compliance

Language Requirements

Fluent in English and French (reading, speaking, and writing proficiency required)