Driven by a desire to create special customer experiences, inspiring surroundings, and to provide the world’s best service, we are now looking for a Sales Consultant for our new beautiful concept store in Lugano.

About the Role

As a Sales Consultant, you will become an ambassador for BOLIA. You will work in our beautiful concept store in Lugano and become part of the inspiring BOLIA culture – based on training and development, dedicated colleagues, and creating unique customer experiences. The role focuses on sales and service, and we work hard to provide superbrand service to all our customers.

As we are opening a new store, we are looking for several Sales Consultants with contracts ranging from 7 to 25 hours per week. The hours are distributed across daytime, evening, and weekend shifts, with the possibility of additional hours during certain periods.

The new store in Lugano will celebrate its Grand Opening on September 24th.

Your Responsibilities

Direct customer contact – providing the best service in town.
Guiding and servicing customers – ensuring that every customer feels welcome.
Identifying customers’ wishes and needs in our Design Atelier, which contains unique creative tools that make it easy for you and the customer to find the right solutions together.
Maintaining a strong focus on sales in relation to budgets and personal goals that we set together.
Helping customers by phone or chat with follow-up questions or placing orders.
Helping to make the store sales-ready, beautiful, and inspiring.
Supporting and working closely with the Assistant Store Manager and Store Manager.
Taking responsibility for the store in the absence of the managers.

Your Competencies

You have experience in sales and customer service and are passionate about doing your best.
You are mature and ready to take responsibility.
You love being present and always meet colleagues and customers with a big smile and engagement.
You are not afraid of change, and solving challenges comes naturally to you.
You have a competitive spirit and are not afraid of being measured, while also understanding that the team as a whole always comes first.
You are interested in furniture and interior design.
You are flexible and want to be part of, and contribute to, a strong team. It is important that you are able to work daytime, evening, and weekend shifts.
No task is too big or too small; you always give your best, whether it involves customer service, sales, cleaning, or restocking products.
Fluency in both Italian and English is required.

Working at BOLIA

As a colleague in a BOLIA store, you will have an inspiring and meaningful job with a high pace, exciting areas of responsibility, and many future career opportunities. You can start your journey as a Sales Consultant, and with the right skills, Assistant Store Manager or Visual Merchandiser may be your next role.

At BOLIA, we believe that we achieve the best results together, and we guarantee that you will become part of a dedicated team where the social aspect is highly valued – both during and outside store opening hours.

Ready to create something extraordinary?

We hope this job description has answered your questions, but if not, you are more than welcome to contact Country Manager Stéphanie at sds@bolia.com.

Please upload your application and CV via the link provided. We review applications continuously and encourage you to apply as soon as possible. The position will be taken down once enough applications have been received or when the right candidate has been found. All applications are handled with complete confidentiality.

We look forward to hearing from you and to creating something truly extraordinary together.

Sales Consultant in Lugano (7-25H - M/W/D) BOLIA - NEW STORE