Project Manager, Store Planning – Swiss Markets

Location: Geneva, Switzerland
Reports to: Regional Store Planning Director
Contract: Full-time, Permanent Contract

CHANEL

At CHANEL, our values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.

ABOUT THE ROLE

As Project Manager, Store Planning – Swiss Markets, you are part of the Regional Boutique Architecture team, supporting the delivery of architectural and design projects across the Swiss Markets region for Fashion and Watches & Fine Jewelry.

Working within a team of two and reporting to the Regional Senior Store Planning Manager, you manage multiple store planning projects or parts of projects in parallel, including new boutique openings, renovations, extensions, refurbishments, and maintenance projects. The Swiss Markets region includes Switzerland, Mexico, Brazil, Panama, and India and is undergoing significant business acceleration.

This role requires a highly structured, organized, and analytical approach, with strong project management discipline and data/reporting capabilities to manage diverse projects with varying processes, timelines, and stakeholder requirements.

You are also an active member of the Global Boutique Architecture Team (B A T Community), a global architecture network that connects regional teams through weekly touchpoints and semi-annual in-person moments focused on learning, best-practice sharing, and alignment on global policies and procedures. The B A T Community works closely to ensure consistency, quality, and excellence across all CHANEL boutiques worldwide as all regions partner with our global design architect, Peter Marino Architects (PMA).

IMPACT YOU CAN CREATE AT CHANEL

Project & Program Management

Manage multiple architectural and interior design projects in parallel, each with distinct timelines, approval processes, and reporting requirements
Lead defined scopes of work independently across all project phases, including due diligence, design development, construction, cost management, openings, and after-care
Coordinate complex projects across standalone buildings, shopping malls, and historically protected sites with sophisticated interior concepts
Providing feedback to ensure projects meet CHANEL’s global architectural standards, brand image, sustainability commitments, budgets, and timelines

Stakeholder & Partner Collaboration

Act as a key point of contact for internal stakeholders including regional finance, legal, real estate, procurement, operations, and sustainability teams
Work closely with the Regional Senior Store Planning Manager to coordinate with Peter Marino Architects (PMA) and IMAGE teams, ensuring accurate information flow and quality execution
Manage relationships with landlords, local authorities, consultants, contractors, and local architects under regional supervision

Data, Reporting & Governance

Prepare and maintain structured project documentation, schedules, budgets, feasibility studies, and reporting tools
Provide clear, accurate project reporting on status, risks, costs, and timelines to regional leadership
Contribute to continuous improvement of workflows, tools, and reporting standards within the regional and global architecture community

Collaboration & Community Engagement

Actively participate in the Global B A T Community, contributing to weekly touchpoints, global alignment, and best practice sharing
Support consistency across regions by contributing to shared standards, processes, and learnings, particularly in collaboration with PMA
Prepare presentations, technical input, and structured materials for regional and global meetings

Site Presence & Travel

Conduct regular site visits across the Swiss Markets region to perform quality controls, monitor construction progress, and support issue resolution

WHAT YOU WILL BRING / HAVE

Master’s degree in Architecture or Design preferably
5+ years of experience in a comparable environment (architectural firms or retail design agencies)

Proven ability to manage multiple complex projects simultaneously
Strong understanding of architectural design development, construction documentation, and execution
Experience working with global standards, brand guidelines, and external architecture partners
Strong data, reporting, and analytical skills, with the ability to structure and communicate complex information clearly
Highly structured, organized, and detail-oriented with strong project management discipline

Proactive, solution-oriented, and resilient in a fast-paced environment
Strong communicator and collaborative team player, comfortable working across cultures, functions, and geographies
Passion for architecture, design excellence, and high-quality execution
Fluent English required, French strongly preferred, additional languages are a plus

YOU ARE ENERGISED BY

Managing multiple projects in parallel within a complex, international environment and a cultural diversity
Delivering high-quality architectural and design outcomes that reflect CHANEL’s brand and standards
Collaborating with diverse stakeholders across regions and functions
Working within a global architecture community that values learning, consistency, and shared excellence
Contributing to continuous improvement of processes, tools, and ways of working

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.